Traveller's Guide

All the information you need for a smooth and stress-free departure.

Unaccompanied children

Travel document requirements

Latest Chek-in time

Persons with reduced mobility

Pets

 Unacompanied children

Children travelling alone

Air France

From 4 to 12 years of age

From the age of 4, children are allowed to travel alone as unaccompanied minor (UM) passengers until the age of 12. Unaccompanied passengers must present themselves to check-in at least 45 minutes (for domestic flights) or 1 hour (for international flights) before departure. From that point, the company takes responsibility for them throughout the journey and upon arrival they will be placed in the care of the person responsible for collecting them (it is imperative that the latter carry a piece of identification).
Each child travels with a UM bag, collected from the check-in desk at the departure airport, containing the air ticket, identity papers, parental authorisation and the identification form for the person responsible for collecting the child. If it is an international flight, the child must carry a passport or, in its absence, his national identity card, and this must be accompanied by authorisation to leave the country, signed by both parents (document to be obtained from your town hall).
This is a free service.

Between 12 and 18 years: Blue Planet

The Air France service extends to teenagers between 12 and 18 years of age. These teenagers are looked after under the same conditions as for children aged between 4 and 12 (unaccompanied minors). This service must be paid for at a rate of approximately 30 euros per journey for a domestic flight with no connections.

For further information : www.airfrance.com

TUI

Children travel as unaccompanied minors (UM) between the ages of 5 and 12. There is Young Passenger (YP) assistance for travellers between the ages of 12 and 18. For these two services, the rate in force is 25 euros per journey.

For further information : www.jetairfly.com

Transavia

The company offers compulsory assistance for all children aged between 4 and 11 at a rate of 50 euros per journey. From the age of 12 years, they can travel alone. For further information : www.transavia.com

Air Corsica

Childrens* must be accompanied by a major autonomous adult. However, the guide can be old under age 18 if it is about the father, about the mother or about the legal guardian.

* Until 12 years for the flights in metropolitan and of / towards FRENCH OVERSEAS DEPARTMENTS AND TERRITORIES and 15 years on the international flights.

Air Corsica offers specific services of assistance and accompaniment to facilitate the journey of families, children and pregnant women. Organize your journey calmly.

Volotea

Babies (7 days to 23 months) can travel on the lap of their father or their mother. However, strollers, baby cribs or seats are prohibited in the cabin. Minors must be accompanied by a person 16 years or older who is on the same reservation. For more information: Volotea

Flybe

Children (5-11 years) can only travel unaccompanied on Flybe point to point flights. £ 39 monitoring fee (46 €, 60 CHF) per child per flight will be charged for the service provided. For more information: Flybe

 Travel documents

Before you leave, make sure you have all the necessary travel documents and that they are valid :

You only need a national identity card to visit member countries of the European Union and the following states:

  • Switzerland,
  • Iceland,
  • Malta,
  • Romania,
  • Bulgaria.

Outside these countries, you will be asked to show your passport.
Children aged 15 and over must hold their own passport. Children travelling alone are subject to special attention.

For information :
- The only valid documents are identity card and passerport.
- Some countries require a visa or a passport valid for six months after the return to France.
- For trips to Europe, contact you insurance company to obtain your European insurance card three weeks in advance.
- Attention: Some countries require some vaccines
 
Tip: Scan your documents and put them on a cloud!

For further information on the documents needed for the destination in question, you can visit the site of the Ministry for Foreign Affairs : www.diplomatie.gouv.fr/

  Check-in

Toulon Hyères international airport combines speed, simplicity and seamlessness, making available to you 12 check-in counters as well as a counter for bulky items.

When you hand over your ticket or other evidence of travelling, as well as your identity documents, to the agent checking you in, the company validates your presence on the flight and takes your luggage. The agent hands you a baggage receipt stuck onto your ticket and a boarding card.

We should like to draw your attention to the last check-in time which should be shown on your ticket. It is important to respect the times given by airlines.

Safety measures and access to the boarding lounge:

When your flight is called you must go to the customs area in order to get to the plane. There you will undergo police formalities and safety checks.

Make sure you have your plane ticket and a piece of identification.

A monitor with your flight details will show you your boarding gate.

 

You travel with a cabin baggage?
 
Warning: airlines allow only one cabin bag. It must not exceed 20 x 35 x 47.5 cm including wheels and handles and must not exceed 8-10 kg max (depending on the company).
You can't take some cutting objects (scissors, nail clippers ...).
Your liquids should not exceed 100 ml (shampoo, deodorant, perfume) and must be placed in transparent bag 20 x 20 cm.
 

Immigration control

During disembarkation, French travellers or travellers from countries signatory to the Schengen agreement are not subject to immigration control. However, it does apply to those leaving other member states of the European Union as well as those from all other countries.

Customs

Before reaching the public area, you will go through the customs channels.

You must declare any goods subject to quantitative restrictions (alcohol, tobacco and perfume).
If you arrive from a country in the European Union where you have purchased goods for non-commercial purposes, you benefit from tax exemption (you will not be taxed by the Customs department).

Products

Quantity allowed

Cigarettes,cigarillos,cigars,tobacco

200 / 100 / 50 / 250 grams

Wine

2 litres (< 22°), 1 litre (>22°)

Perfume / Eau de toilette

50 grams / 250 ml

Coffe / Tea

500 grams / 100 grams

Other :

Value not exceeding 183 euros

Some goods are subject, when entering or leaving a member of the European Union, to special provisions. These are in particular arms and munitions, protected animals and plants, medical products, wine and other regulated products.
We should like to draw your attention to the fraudulent importation into France of any counterfeit product or brand, designed for commercial or personal use, and the consequences of so doing (confiscation of the goods, financial penalties, legal proceedings).

Regarding currency , you are not limited in the amounts you carry. Nevertheless, both when entering and when leaving France, you must declare to French customs the sums, stocks and securities transported with a value greater than 7,622.45 euros.

To find out more about these formalities :
3615 DOUANETEL, www.douane.gouv.fr
Tel: Toulon Customs inspection teams: +33 (0) 4 98 00 55 20
National Tel: +33 (0) 820 02 44 44

 Information regarding people with disabilities

To ease access to aeroplanes and ensure maximum comfort and safety for disabled people (using manual or motorised wheelchairs) when travelling, it is essential that you advise the company during booking (generally, at least 48 hours before your departure) and confirm before arriving at the airport.
Your carrier will be in a better position to offer you a quality service if you advise them as early as possible, ensuring that you specify the type of disability and the assistance required. The airline will thus be able to make all their resources available to you.

In need of assistance please call: +33 (0)6 13 54 62 26 - +33 (0)4 94 00 83 45

Toulon Hyères International Airport has put into place a set of services designed to ease access to the terminal by disabled people (many parking places near the terminal, ramps, escalators, lifts, disabled toilets).
We should like to draw your attention to the fact that looking after disabled people is carried out solely during presentation at check-in desks


Parking:
Nearly 15 parking spaces are available in car parks P1 PRM (lane H) and P2 (lane N). A place of "drop-off" (requiring the presence of a driver at the wheel and limited to dispense time passenger only) can be used on the linear departure.

 Animals

Each airline has its own regulations on the transportation of animals Domestic animals normally travel in the hold Depending on the airline, they may be allowed in the cabin under certain conditions.

Tariffs generally range from 15 and 50 euros depending on the weight of the animal and the carrier. Please find out more about this.

Air France

below 6 kg

Transavia

below 10 kg

Jetairfly

below 8 kg

Air Corsica

below 6 kg

Flybe

Soute – Informations : Air Logistics Group - 0044 1332 819204

Volotea

Below 8 kg

 

 

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